Privacy Policy

Jetpat Trip International Pvt. Ltd. values the privacy of its customers, vendors, bus operators, drivers, partners and website visitors. This Privacy Policy explains how we collect, use, store, share and protect personal information across our website, mobile applications, partner dashboards, driver applications and travel-related services.

1. Information We Collect

We may collect personal information, travel information, payment information, partner and driver information, business details, fleet details, route data, KYC or verification documents, location information, app permission data and technical information such as IP address, browser, device and cookies.

2. How We Use Your Information

We use information to process bookings, provide customer support, send confirmations, manage vendor, bus operator and driver accounts, manage trips, fleet, passenger manifests and ticket scans, improve services, support safety operations, prevent fraud and comply with legal requirements.

3. Sharing of Information

We may share information with airlines, hotels, resorts, bus operators, drivers, cab providers, event partners, payment gateways, banking partners, insurance providers, technology service providers, customer support teams and legal authorities when required.

4. Cookies Policy

We use cookies to improve user experience, analyze traffic and remember preferences.

5. App Permissions

Camera, photos/files, notifications, phone, device and location permissions may be used for document upload, QR or ticket scanning, support, alerts, trip tracking, fraud prevention and account security.

6. Vendor, Bus Operator and Driver App Use

JetPatTrip vendor, bus operator and driver apps are intended for authorised partners and staff. Data entered in these apps may be used to manage listings, fleet, routes, schedules, trip duties, passenger boarding, support tickets, payouts, compliance checks, service quality and safety operations.

7. Account Deletion and Support

Users and partners may request account deletion, data correction, permission assistance or privacy support by contacting JetPatTrip support. Some booking, payment, tax, legal, safety or dispute records may be retained where required by law or legitimate business obligations.